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Have a Question ?
You can Contact us by email at lauren@chipie.com.au
You are shopping on our Australian site, all prices stated below are in Australian Dollar (AUD$). All orders are dispatched from Melbourne, Australia.
Flat rate $9.95
FREE SHIPPING OVER $100
Although we hope you love all your items from Chipie Shoes Australia, we do have a returns policy in place. Please read the returns policy and conditions carefully.
Chipie Shoes Australia will provide a full refund, size exchange or credit note for all full price items that adhere to the below conditions..
CONDITIONS FOR RETURNS:
Can I Return My Online Order In-Store?
No, we don’t have any retail store fronts.
Do I have to pay shipping costs for my return?
Yes, you will need to pay for return shipping.
Sale items are final and cannot be returned for a refund or exchange, other than in the event of them being faulty. We recommend choosing carefully to avoid disappointment, so please get in touch if you have questions (info@buttonagency.com.au).. Any items returned outside the 10 day return period, or in a condition that indicates being worn or washed in any way, including make-up marks, will not be accepted for return. Chipie Shoes AU reserves the right to reject items that do not comply with the above conditions, and will return the item to sender.
How long will it take for my order to be delivered?
You are shopping on our Australian site, all prices stated below are in Australian Dollar (AUD$). All orders are dispatched from Melbourne, Australia.
Please note, during sale periods it may take an extra 2-7 days for your order to be dispatched.
SHIPPING OPTION | DELIVERY TIME | COST |
Australian Shipping New Zealand Rest of the World | 5-10 Business Days 14-28 Business Days 14-28 Business Day |
$12.00 $25.00 $30.00
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All Australian orders are shipped with Australia Post,Once your order has been dispatched, you can track your order. Please note the above delivery time frames are an estimation provided by our shipping providers and although we hope this never happens, delays during transit may occur from time to time in which Chipie Shoes AU cannot be held responsible for.
Can I use post office boxes?
It is not recommended due to shoe box size.
Is my package insured?
Yes, all our shipments are insured with Australia Post.
Can I organise for my order to be delivered to a different address?
Yes, when you place your order you can enter the delivery address details, which can be different from your home address.
Do you want to add products to your personal account?
